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Résumé.

Senior digital experience leader | Omnichannel strategy, digital transformation, analytics, and team leadership

Portrait of James Hall

James Hall

Senior digital experience leader | Omnichannel strategy, digital transformation, analytics, and team leadership

ATL, GA & LIC, NY

Last updated · 2026-07-01

About

Senior digital marketing and experience leader with 10+ years driving integrated, data-led campaigns for professional services and B2B environments. Strengths include acquisition strategy, paid media, content amplification, analytics, and campaign optimization.

Currently Associate Director of Digital Experience at Cooley LLP, leading the firm's omnichannel digital ecosystem — web, email, virtual events, media, and search — and its digital transformation roadmap.

Earlier roles span edtech, hospitality, publishing, and agency environments, plus ongoing product and media builds (GoYou, Make It Factory, One Love News) that keep execution instincts sharp.

For endorsements, recommendations, and the full role history: linkedin.com/in/jamesedwardhall

Experience

Associate Director, Digital Experience

Cooley LLP

Jul 2026 to Present

New York, NY

Promoted to lead the firm's digital experience function on the Strategy, Transformation & Growth team.

  • Lead integration of web, email, virtual events, media, and search into one omnichannel ecosystem.
  • Own the digital transformation roadmap — AI, automation, and data-backed frameworks with guardrails.
  • Lead the pivot from traditional SEO to GEO/AEO as discovery shifts.
  • Manage the hybrid onshore/offshore delivery model and direct the team.
  • Oversee the consolidated digital experience budget and vendor negotiations.

Associate Director, Digital Marketing

Cooley LLP

Mar 2022 to Jun 2026

New York, NY

Progressed from Digital Marketing Manager to Associate Director. Led digital acquisition across web, email, and SEO for a global law firm.

  • Led and managed digital marketers planning, executing, and optimizing campaigns across email, web, and SEO.
  • Optimized website conversion paths and reporting so leadership could prioritize spend and capacity.
  • Aligned initiatives with practice marketers, communications, business development, and firm leadership.
  • Oversaw cooley.com, firm blogs, and innovation-adjacent digital programs including AI-powered client experiences.
  • Managed vendor relationships, platforms, and budget with the Chief Marketing Officer.

Sr. Digital Marketing Manager · Digital Marketing Manager

Cooley LLP

Apr 2021 to Mar 2022

New York, NY

  • Built foundation for current associate director scope: campaign operations, analytics rhythm, and cross-functional alignment.

User Acquisition and Engagement Lead

Mizzen by Mott

Jan 2021 to Mar 2021

Remote

  • Owned omni-channel user acquisition and engagement for a foundation-backed education app.
  • Built landing pages, ran A/B tests, and partnered with content and communications on creative assets.
  • Reported on owned and earned digital metrics and managed contractors for efficiency and ROI.

Digital Marketing Manager

Amplify

Oct 2019 to Jan 2021

New York, NY

  • Led demand generation across HubSpot, Mailchimp, and Salesforce for K-12 edtech programs.
  • Created and optimized Google Search and paid social; built WordPress micro-sites and landing pages.
  • Maintained national campaign KPI reporting in Tableau with bi-weekly optimization recommendations.

Digital Marketing and Branding Consultant

Sela Group

Feb 2018 to Mar 2020

New York, NY

  • Led brand and digital marketing for boutique hotels, event spaces, and restaurants.
  • Managed seasonal campaigns, paid media, SEO, and web updates as webmaster for hospitality properties.
  • Reported to CEO on direct bookings, awareness, and third-party travel site performance.

Creative Director, Branding

Sela Group

Nov 2014 to Feb 2018

New York, NY

  • Directed brand identity, creative assets, and integrated campaigns across hospitality portfolio.

Manager, Integrated Marketing B2B

Future plc

Aug 2018 to Mar 2019

New York, NY

  • Led B2B lead generation across seven verticals: newsletters, awards, webinars, conferences, and print.
  • Project manager for global webinar program; scaled B2B webinar sales and production volume by 20%.
  • Managed CRM segmentation, drip campaigns, A/B tests, and junior designers.

Digital Marketing Specialist

Future plc

Feb 2018 to Aug 2018

New York, NY

  • Built emails, landing pages, paid display, and print assets for B2B integrated marketing campaigns.

Web / Marketing Consultant (contract)

Scholly

Mar 2019 to Aug 2019

Los Angeles, CA

  • Redesigned company website and migrated from Squarespace to WordPress with mobile-first standards.
  • Partnered with in-house design and engineering on brand-consistent, accessible templates.

Photographer and Multimedia Designer

Rescue Agency

Oct 2016 to Sep 2019

New York, NY

  • Produced photography and multimedia design for public-health behavior change campaigns.

Founder & Creative Director

Out the Box Cre8ives

Oct 2010 to Nov 2014

Ashburn, GA

Founded and ran a creative agency providing branding, design, web, and digital marketing services to local businesses and organizations.

  • Owned the full client lifecycle from pitch through creative direction, production, and delivery.

Instructor, Interactive Video Production (dual enrollment)

Moultrie Technical College at Turner County High School

Jul 2013 to May 2014

Ashburn, GA

Taught college-credit video production to high school students through a dual-enrollment program.

  • Developed curriculum covering production, editing, and digital media fundamentals.

Brand Manager

L Hostels

Oct 2009 to Oct 2010

New York, NY

  • Developed brand strategy and digital campaigns for a hospitality business in New York.

Core competencies

  • Omnichannel strategy and journey orchestration
  • Digital transformation and AI-enabled workflows
  • Campaign analytics and reporting
  • Paid media and acquisition
  • Stakeholder communication and executive alignment
  • Budget ownership and vendor management
Résumé | James Hall